Privacy Policy

Privacy Policy and Opt-Out Notice

Customer service is very important to us. At Motto Mortgage Thrives North Charleston, we value your privacy and are committed to safeguarding your personal information. We do not sell, share, or otherwise distribute your nonpublic personal information to any third parties except as necessary to provide you with services or as required by law.

This statement affirms our dedication to protecting your privacy and ensuring your confidence in doing business with us. Below, we outline the information we collect, how we use it, and your rights to opt out of communications or data collection.

Information We Collect

We gather nonpublic personal information as necessary to conduct business with you. This includes:

• Information you provide: Name, address, telephone number, Social Security number, credit history, and financial information through applications, calls, meetings, or online forms.

• Transaction data: Payment histories, account balances, and activity.

• Consumer reporting agency data: Credit scores, reports, and creditworthiness.

• Verification from third parties: Employment, income, and deposit verification from employers or other sources.

• Lender information: Loan application status, conditions, and terms.

How We Use Information

We may use your personal information to:

• Respond to inquiries or service requests.

• Provide products, services, or offers tailored to your needs.

• Market our services or send newsletters and communications (with your consent).

• Improve your experience on our website through cookies and tracking technologies (described below).

• Comply with legal requirements or obligations.

No Selling of Data

We do not sell, rent, or trade your personal information with any third parties for marketing or other purposes. Your data is used strictly for business purposes related to your inquiry, application, or services you request from us.

Your Privacy Choices: Opt-Out Options

We provide you with the option to opt out of:

• Receiving marketing communications via email, text, or phone.

• Tracking for targeted advertising via cookies or third-party services.

To opt out:

1. Email/Texts: Use the "unsubscribe" link in our emails or reply "STOP" to text messages.

2. Cookies and Tracking: Adjust your browser settings to limit cookies or visit these resources to manage advertising preferences:

   • Digital Advertising Alliance: AboutAds.info/choices

   • Network Advertising Initiative: NetworkAdvertising.org/optout_nonppii.asp

   • Google Ads Settings: Google Ads Settings

3. Contact Us Directly: Email us at jenna.richardson@mottomortgage.com or call (843) 900-7212 for assistance in managing your preferences.

Information Security

We implement reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to maintain your trust by safeguarding your data.

Updates to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Please review it periodically to stay informed about how we protect your privacy.

Contact Us

If you have questions or concerns about this Privacy Policy or wish to manage your preferences, please reach out to us:

• Email: jenna.richardson@mottomortgage.com

• Phone: (843) 900-7212

• Mail: Motto Mortgage Thrives 1042 E Montague Ave G2 North Charleston, SC 29405

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